Getting Started
Everything you need to set up your Replyn account and start managing customer conversations across all your channels.
Welcome to Replyn. This guide walks you through the essential steps to get your account up and running so you can start managing customer conversations, contacts, and operations from a single platform.
Onboarding Overview
Getting started with Replyn takes just a few minutes. Follow these steps to go from sign-up to your first conversation:
Create your account and organization
Sign up, verify your email, and set up your organization with the right business type — Clinic or Ecommerce.
Learn your way around the dashboard
Familiarize yourself with the sidebar navigation, key modules, and dashboard widgets that give you a real-time snapshot of your business.
Set up user roles and invite your team
Configure roles and permissions so every team member has the right level of access from day one.
Connect your first channel
Link WhatsApp, Instagram, Facebook, or another channel to start receiving and responding to customer messages in your unified inbox.
Explore the Guides
Creating Your Account
Sign up, verify your email, create your organization, and invite team members.
Navigating the Dashboard
Understand the sidebar, modules, and dashboard metrics at a glance.
User Roles & Permissions
Learn about Admin, Member, and Agent roles and what each can do.
What Comes Next?
Once your account is set up and your team is onboarded, head over to the Channels section to connect your messaging platforms, or jump into Contacts to start building your customer database.