1. Introduction
Replyn (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead management platform and related services.
By using Replyn, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, business details)
- Communication data processed through our platform
- Payment and billing information
- Support requests and correspondence
2.2 Automatically Collected Information
- Device and browser information
- Usage data and analytics
- IP addresses and location data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative notifications and updates
- Respond to inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations
- Legal authorities when required by law
- Business partners with your consent
- Affiliated companies for operational purposes
5. Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
7. Contact Us
If you have questions about this Privacy Policy, please contact us at support@replyn.io