Powerful Features for Modern Teams
Everything you need to manage customer conversations across all channels, collaborate with your team, and grow your business—all in one place.
All Your Conversations, One Place
Manage every customer interaction across WhatsApp, Instagram, TikTok, Facebook, and more—all from a single, unified inbox.
- Connect WhatsApp Business, Instagram, TikTok, Facebook, and more
- Reply to Instagram comments directly from your inbox—no app switching
- Send WhatsApp Business templates with one click
- Tag conversations with lifecycle stages and add private notes
- Never miss a message again
Interactive Tutorial (coming soon)
Your Team, Perfectly Synchronized
Empower your team to work together seamlessly with powerful collaboration tools and real-time visibility.
- Invite team members without sharing passwords or credentials
- Assign contacts and conversations to the right person
- Distribute tasks and track completion
- Monitor team performance with detailed metrics
- See who's handling what in real-time
Interactive Tutorial (coming soon)
Know What's Working (And What's Not)
Make data-driven decisions with comprehensive analytics that show you exactly how your conversations are performing.
- Deep insights into contact behavior and lifecycle progression
- Conversion tracking across all channels
- Heatmaps showing peak engagement times
- Response time analytics
- ROI measurement for every conversation
Interactive Tutorial (coming soon)
Work Smarter With Intelligent Automation
Automate repetitive tasks and create powerful workflows that save time and ensure consistent customer experiences.
- Create message snippets for instant replies
- Access your media library directly in conversations
- Auto-respond to new Instagram and TikTok followers
- Trigger WhatsApp templates when customers first message you
- Send welcome messages when someone comments or shares your posts
- Save hours with automated workflows
Interactive Tutorial (coming soon)
Integrated CRM for Ecommerce
Manage your entire ecommerce workflow from product creation to order fulfillment—all connected to your conversations.
- Create and manage products directly from your inbox
- Create and track orders seamlessly
- Integrate orders with Nepal Can Move (NCM) for Nepal region delivery
- Sales analytics to track revenue and performance
Interactive Tutorial (coming soon)
Integrated CRM for Healthcare & Clinics
Streamline clinic operations with built-in tools for managing treatments, doctors, appointments, and EMR integrations.
- Manage treatments, doctors, and appointments
- Integrate with custom EMR APIs like Unite (UAE region)
- Manage appointment slots and availability
Interactive Tutorial (coming soon)
Campaigns & Broadcast
Reach thousands of customers instantly with targeted campaigns and broadcast messages across WhatsApp, Instagram, and more.
- Send targeted WhatsApp template campaigns to segmented audiences
- Create smart patient and customer segments based on behavior
- Schedule and automate broadcast messages across channels
- Track campaign performance with delivery and read receipts
- Perfect for promotions, announcements, and re-engagement
Interactive Tutorial (coming soon)
Replyn Inbox for Android & iOS
Take your conversations everywhere. Reply to customers, collaborate with your team, and manage your inbox — all from your phone.
- Real-time push notifications for new messages
- Full conversation history and contact details
- Reply across all channels on the go
- Team collaboration with assignments and notes

The Future of Customer Engagement
We're constantly innovating to bring you cutting-edge features that transform how you connect with customers.
Replyn AI - Your Digital Team Member
AI agent that handles routine customer inquiries 24/7, trained on your business context.
- Trained on your business context and products
- Automatic escalation to human agents when needed
- Smart workflow automation based on conversation intent
- Creates tasks, processes orders, and schedules callbacks automatically
Built for Businesses that wants to grow
See how businesses like yours use Replyn to grow and engage customers across channels.
E-commerce
Manage orders from WhatsApp, respond to Instagram product questions, and automate delivery updates.
Real Estate
Capture leads from social media, schedule property viewings, and nurture prospects with automated follow-ups.
Healthcare
Book appointments via WhatsApp, send automated reminders, and manage patient inquiries across channels.
Education
Answer course inquiries, share admissions information, and engage with students on their preferred platforms.
Restaurants & Food
Take orders on WhatsApp, respond to Instagram comments about your menu, and broadcast daily specials.
Ready to transform your
customer conversations?
Join hundreds of businesses using Replyn to deliver exceptional customer experiences.